THE BROADMOOR

• A Five-Star, Five-Diamond resort every year since AAA and Michelin ratings were established - only resort in the world to hold such a distinction.

​

• Tutored by Russ Miller, PGA, a national Merchandiser of the Year, and Mark Kelbel, PGA Head Professional, in a consistent Top 100 shop.

​

• Shared responsibility of managing and rotating a 260+ vehicle golf car fleet.

​

• Directed the execution of several of the more than 700 tournaments and outings held within a six month period.

 

• Assisted members and resort guests with any and all requests after attending nearly 40 hours of customer service training including phone etiquette, service design, recovery, etc.